FAQs

WHAT IS YOUR PROCESSING TIME?

Our production time is currently 2-12 business days.

We are not currently able to accept ANY rush orders. Upgrading your shipping method in your cart does not change the time needed to make your order; it only changes your time in transit.

HOW LONG DOES SHIPPING TAKE?

Standard shipping can take 3-7+ business days (not including production time).

Upgraded shipping is via a 2-3 day method (not including production time).

These shipping time frames are only estimates and are never guaranteed. There is always a possibility for delay by a 3rd party shipping carrier. Please note that you must add our processing time to your shipping method to get an estimated delivery date.

HOW DO I RUSH MY ORDER?

We are not currently able to accept ANY rush orders.

WHAT IS YOUR RETURN POLICY?

You can see our return policy here.

CAN I MESSAGE YOU ON ETSY?

If you are inquiring about an order or a product on our website, please do not contact us on Etsy. Understandably, Etsy doesn't like us discussing website orders on their platform. Email us at hello@babymaes.com.

WHAT ARE THE SALE TERMS?